As the world deals with the effects of the COVID-19 outbreak, the CDC is calling upon employers to help mitigate the spread of the virus. Employee work guidelines and education, rethinking large gatherings, and reducing in-person meetings are just a few steps being taken in the workplace.
Companies are planning, preparing and responding to the Coronavirus outbreak to protect their human resources. But as they look to future business operations, the manner in which they communicate their actions regarding the virus today will be key to maintaining employee and customer confidence in their brand.
Managing timely communications to external and internal audiences will be vital to conveying that you are responsibly doing your part and are moving forward in the best interests of your company and your customers. You’ve probably received emails from companies, schools and others regarding how they are addressing health safety and continuing business services.